Privacy Policy

Welcome to Seasons Cleaning & Building Maintenance ("we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our cleaning services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you contact us, request a quote, or book a cleaning service, we may collect:

• Full Name
• Email Address
• Phone Number
• Property Address
• Service Location
• Preferred Cleaning Date & Time
• Any additional information you choose to provide

Technical Information

When you visit our website, we may automatically collect:

• IP Address
• Browser Type
• Device Information
• Operating System
• Pages Visited
• Time Spent on Pages
• Referral Source
• Cookies and Similar Technologies

2. How We Use Your Information

We use your information to:

• Provide and manage our cleaning services.
• Respond to your inquiries and quotation requests.
• Schedule appointments.
• Send booking confirmations and service updates.
• Improve our website and customer experience.
• Maintain security and prevent fraud.
• Comply with legal obligations.
• Communicate promotional offers and service updates (only where permitted).

3. Cookies

Our website may use cookies and similar technologies to:

• Improve website performance.
• Remember user preferences.
• Analyze website traffic.
• Measure marketing effectiveness.
• Enhance your browsing experience.

You can disable cookies through your browser settings; however, some website features may not function properly.

4. Sharing of Information

We do not sell or rent your personal information.

We may share your information only with:

• Trusted service providers assisting in business operations.
• Payment providers (if applicable).
• Government authorities when legally required.
• Professional advisers or legal representatives where necessary.

All third parties are expected to protect your information appropriately.

5. Data Security

We implement reasonable technical and organizational measures to safeguard your personal information against unauthorized access, misuse, alteration, or disclosure.

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

6. Data Retention

We retain your personal information only for as long as necessary to:

• Provide our services.
• Maintain business records.
• Resolve disputes.
• Meet legal and regulatory obligations.

When information is no longer required, it is securely deleted or anonymized where appropriate.

7. Third-Party Services

Our website may contain links to third-party websites or services such as Google Maps or social media platforms.

We are not responsible for the privacy practices or content of these external websites. We encourage you to review their respective privacy policies before providing personal information.

8. Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will take appropriate steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or business practices.

Any updates will be posted on this page with a revised effective date.